I have actually emailed/called/texted the company numerous times with no reaction. I have requested a refund and nobody has actually answered me - Slabway Massage Chair Amazon. I would suggest not to waste your hard made cash on this business. I will be getting in touch with the Attorney general of the United States to submit a complaint concerning SLAB. Purchaser Be Careful!!!!!! Hi Michael, We best regards are sorry for the clear aggravation and inconvenience you have experienced concerning your current order with Slabway.
Examining your order history, I do see your order was produced December 4th and that there was a label created on December 7. Your plan was identified and prepared for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have been not able to fulfill the demand.
We comprehend this is not the experience you were buying into, and we do value your understanding of the existing scenarios impacting our providers nationwide. In relation to your experience with our client service team, we comprehend that our service has taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our group's workload (Slabway Massage Chair).
We recognize that we stopped working to miss out on the mark in this circumstances. For that we ask forgiveness. Our records do reveal that your order was provided on December 22nd. We hope that you've been pleased with your purchase and find fantastic use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return due to the fact that the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installment charge was told it will delivered in 3 days. Employed 3 days said it delivered 4 days back after a week they do not answer the phone and inform you to chat with their site which never answer you back. They will keep you waiting sent a number of email with the exact same reaction will get back with you later.
Called XPO LOGISITICS and they mentioned they do not even see any tickets produced to come to them. This company is a fraud and I'm going to do my best in discovering a lawyer to spend sufficient cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI purchased 3 Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and show up originating from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we eliminated from package set it up plugged it in the chair went into a full recline mode and has not came out of it given that I've attempted to get in touch with Slabway numerous times by means of email telephone call and have yet been able to speak with a live individual I continuously get e-mails back from them stating that they will have a support member call me within 72 hours within 12 hours I get an e-mail back from them letting them know due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and then they once again inform me that it's going to be 72 hours before a representative contacts me once again I get another email stating that they're closing the RMA support ticket I have actually been trying to follow this company anywhere I can to leave Negative feedback on this business due to the piss poor reaction that I get from their assistance teams I think any person wanting to buy any of their products need to highly take a look at all their feedback's I have no concept the real count of the number of bulls ** t positive feedback's they're publishing however I can't believe that they're getting that manyHi Rodney, We offer our sincerest apologies regarding the performance problems you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Amazon.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com suggesting that you examine the fuse situated on the back of your chair (Slabway Massage Chair $1499.98). We have received no additional communication from you informing us if that resolved your problem. In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this holiday season.
We are doing all that we can with the resources offered to us to offer a good experience to each and every client. We recognize that we failed to fizzle in this circumstances. For that we say sorry - Slabway Full Body Massage Chair. We await your reaction. Thank YouI ordered a foot massager. Site stated 2-4 day delivery time.
I called number noted and it is a recording that simply keeps repeating. States to get on chat online website. I contacted chat, said "presently responding in under 15 minutes". I have actually been on chat for 44 mins at this moment and no contact. Ro-bot states "normal wait time 5-15 minutes.
I think this place is a rip-off and i am going to call credit card to stop payment. Slabway Full Body Massage Chair. I DO NOT RECOMMEND purchasing anything from this badly run attire (if they are a real outfit). BUYER BE CAREFUL!!!!!! Hi Ian, We sincerely regret any frustration or trouble you have actually experienced. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to satisfy the need.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the current scenarios impacting our carriers nationwide. In relation to your experience with our client service team, we understand that our service has taken a hit this holiday season (Reviews Of Slabway Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our team's work.
We acknowledge that we stopped working to fizzle in this circumstances. For that we apologize. Our records do show that your order was provided on December 17th. We hope that you've been satisfied with your purchase and find terrific usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Reviews. Placed an order on 12/4/20 and the order was canceled mid delivery with no further explanation!? I've called multiple times, sent out emails utilized the chat widget they suggested and also connected to them via all social media platforms and no action no reply just no explanation.
I would like a full refund for the foot massager and 1 year guarantee I acquired. Tonya L ****** Hi There Tonya, We regards regret the clear aggravation and trouble you have actually experienced regarding your recent order with Slabway (Slabway Massage Chair Reviews). This is not our intent and not the experience we desire for our customer.
This was due to a mistake in interaction with the pickup at our satisfaction facility. Your package was labeled and prepared for pickup. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to fulfill the demand (Slabway Massage Chair). As such, we have actually likewise been not able to ensure our shipping time frames with the very same certainty we previously were able to.
In relation to your experience with our client service group, we comprehend that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our group's workload. We are doing all that we can with the resources readily available to us to supply a great experience to each and every consumer (Slabway Full Body Massage Chair).
For that we ask forgiveness. Our records show that you have actually gotten the full refunds as asked for. We expect the chance to restore your trust in the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I discovered the item they were selling could be bought for $67. 99 and $87. 99 on Amazon with totally free shipping. I instantly attempted to cancel my order. I sent an e-mail I got in touch with the phone, for which there was no reaction. It was now around 12:20. I finally received a reaction by Monday morning informing me the order had actually delivered.
Nevertheless, it was not deliverable due to the fact that they had an inaccurate house number. I called UPS and asked to return to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They should not have actually charged me for shipping. However, I will make it known that they are charging double or more of the cost of their items.
It is your responsibility to do so. You will be benefited from if you do not. I got my foot massager and it worked once then stopped. Now nobody gets the phone and will not address their own chat bot. It's outrageous. I want my refund. Hi Francis, We regret any disappointment you have actually experienced regarding the functionality of your Slabway Shiatsu Foot Massager in addition to the disappointment experienced with our client support since late. Their refund policy for their incompetence is ridiculous. Do refrain from doing service with these individuals. Go through ******. I purchased a foot massager Nov 26, utilized it when and it caused me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I want I would have read their reviews before purchasing from this company.
I will keep your business on blast for this - Slabway Full Body Massage Chair. The power of social media. We are sorry to hear your Slabway purchase did not suit your requirements. Our records reveal that your order was authorized for a refund and that you picked the choice to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you want to proceed with the return procedure you have actually started, we ask that you please reply to the assistance e-mail thread confirming you 'd with to continue. BBB Business Profiles may not be replicated for sales or advertising purposes. BBB Organization Profiles are supplied solely to assist you in exercising your own best judgment.
Nevertheless, BBB does not validate the accuracy of details provided by 3rd parties, and does not guarantee the accuracy of any details in Service Profiles - Slabway Massage Chair. When thinking about problem information, please take into consideration the business's size and volume of deals, and understand that the nature of problems and a company's responses to them are often more vital than the number of complaints.
BBB Service Profiles are subject to alter at any time. If you select to do organization with this business, please let business understand that you contacted BBB for a BBB Organization Profile. As a matter of policy, BBB does not back any product, service or business - Reviews Of Slabway Massage Chair.
On The Area Massage is your California Bay Area and East Bay chair massage professional. We believe chair massage is terrific - Reviews Of Slabway Massage Chair...
Massage Chairs are complex machines with lots of moving parts and advanced computer system elements, so things can fail. However it's not much various from a vehicle, it depends upon how you use it and how you look after it that will determine how long it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and bruises that can take place during delivery.