I have actually emailed/called/texted the company several times with no action. I have requested a refund and no one has addressed me - Reviews Of Slabway Massage Chair. I would recommend not to lose your tough generated income on this company. I will be contacting the Attorney General to file a problem regarding PIECE. Purchaser Beware!!!!!! Hi There Michael, We all the best are sorry for the clear aggravation and hassle you have experienced concerning your current order with Slabway.
Looking over your order history, I do see your order was developed December 4th which there was a label produced on December 7. Your package was labeled and ready for pickup. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to fulfill the need.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the current circumstances impacting our providers nationwide. In relation to your experience with our client service team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's work (Slabway One Massage Chair).
We recognize that we failed to miss the mark in this instance. For that we say sorry. Our records do reveal that your order was delivered on December 22nd. We hope that you have actually been satisfied with your purchase and discover great use of the Slabway Shiatsu Foot Massager. i got my foot massager been desiring to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installation charge was told it will delivered in 3 days. Contacted 3 days stated it shipped 4 days back after a week they do not respond to the phone and inform you to talk with their website which never ever address you back. They will keep you waiting sent out several email with the same response will get back with you later.
Called XPO LOGISITICS and they mentioned they do not even see any tickets created to come to them. This business is a fraud and I'm going to do my best in finding a lawyer to invest enough money to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI purchased three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and show up originating from Utah to Illinois on truck that took 2 days once it was filled on the truck from the plant we eliminated from package set it up plugged it in the chair entered into a complete recline mode and has not came out of it because I've tried to get in touch with Slabway many times through email phone calls and have yet had the ability to speak with a live individual I continually get e-mails back from them stating that they will have an assistance member contact me within 72 hours within 12 hours I get an email back from them letting them understand due to lack of exercise of the email they are canceling and closing the RMA I intern reply and then they once again inform me that it's going to be 72 hours prior to a representative contacts me once again I get another email mentioning that they're closing the RMA assistance ticket I've been trying to follow this company anywhere I can to leave Unfavorable feedback on this company due to the piss poor response that I get from their assistance teams I think anybody looking to buy any of their products should extremely take a look at all their feedback's I have no idea the real count of how numerous bulls ** t positive feedback's they're publishing but I can't believe that they're getting that manyHi Rodney, We use our sincerest apologies relating to the performance concerns you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Pic.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com advising that you check the fuse situated on the back of your chair (Slabway Massage Chair Amazon). We have gotten no further interaction from you informing us if that fixed your issue. In relation to your experience with our customer service group, we understand that our service has actually taken a hit this holiday season.
We are doing all that we can with the resources offered to us to provide a great experience to each and every customer. We recognize that we stopped working to miss the mark in this instance. For that we apologize - Slabway Full Body Massage Chair. We await your reaction. Thank YouI ordered a foot massager. Site said 2-4 day shipment time.
I called number noted and it is a recording that simply keeps duplicating. Says to get on chat on the internet website. I called chat, stated "currently responding in under 15 minutes". I have actually been on chat for 44 minutes at this moment and no contact. Ro-bot states "normal wait time 5-15 minutes.
I believe this location is a rip-off and i am going to get in touch with credit card to stop payment. Slabway Shiatsu Massage Chair Reviews. I DO NOT RECOMMEND purchasing anything from this badly run outfit (if they are a genuine outfit). BUYER BEWARE!!!!!! Hello There Ian, We sincerely regret any disappointment or trouble you have actually experienced. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been not able to fulfill the demand.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the existing scenarios affecting our providers nationwide. In relation to your experience with our customer care team, we comprehend that our service has taken a hit this holiday season (Slabway Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our group's work.
We acknowledge that we stopped working to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was delivered on December 17th. We hope that you've been pleased with your purchase and discover fantastic usage of the Slabway Shiatsu Foot Massager - Slabway One Massage Chair. Put an order on 12/4/20 and the order was canceled mid delivery without any additional explanation!? I have actually called several times, sent out e-mails used the chat widget they suggested and also reached out to them through all social media platforms and no reaction no reply just no description.
I would like a full refund for the foot massager and 1 year service warranty I bought. Tonya L ****** Hello Tonya, We regards regret the clear aggravation and hassle you have experienced regarding your current order with Slabway (Slabway Massage Chair). This is not our objective and not the experience we want for our consumer.
This was because of a mistake in communication with the pickup at our fulfillment facility. Your bundle was labeled and prepared for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have actually been not able to satisfy the need (Slabway One Massage Chair). As such, we have actually likewise been not able to guarantee our shipping timespan with the exact same certainty we formerly had the ability to.
In relation to your experience with our customer care team, we understand that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's events have more than tripled our team's work. We are doing all that we can with the resources offered to us to provide an excellent experience to each and every client (Slabway Massage Chair Special Discount).
For that we apologize. Our records reveal that you have actually gotten the complete refunds as requested. We expect the opportunity to restore your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be postponed.
I discovered the product they were offering could be bought for $67. 99 and $87. 99 on Amazon with totally free shipping. I instantly attempted to cancel my order. I sent an e-mail I called on the phone, for which there was no action. It was now roughly 12:20. I finally received a response by Monday morning telling me the order had delivered.
However, it was not deliverable since they had an incorrect apartment or condo number. I contacted UPS and asked them to return to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They ought to not have charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the expense of their products.
It is your obligation to do so. You will be benefited from if you do not. I got my foot massager and it worked when then stopped. Now no one gets the phone and will not answer their own chat bot. It's ridiculous. I desire my cash back. Hi there Francis, We regret any aggravation you have experienced relating to the performance of your Slabway Shiatsu Foot Massager in addition to the frustration experienced with our client support as of late. Their refund policy for their incompetence is ludicrous. Do refrain from doing service with these individuals. Go through ******. I bought a foot massager Nov 26, utilized it when and it triggered me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I want I would have read their reviews prior to purchasing from this business.
I will keep your business on blast for this - Slabway Shiatsu Massage Chair Reviews. The power of social networks. We are sorry to hear your Slabway purchase did not fit your needs. Our records reveal that your order was approved for a refund and that you picked the option to have Slabway supply a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund quantity.
At this time, if you want to proceed with the return process you've started, we ask that you please reply to the support email thread verifying you 'd with to continue. BBB Company Profiles may not be replicated for sales or advertising functions. BBB Company Profiles are supplied exclusively to assist you in exercising your own finest judgment.
However, BBB does not validate the precision of details offered by third parties, and does not ensure the precision of any info in Service Profiles - Slabway Massage Chair. When thinking about grievance information, please consider the business's size and volume of deals, and comprehend that the nature of problems and a firm's reactions to them are frequently more vital than the number of complaints.
BBB Company Profiles go through alter at any time. If you pick to do organization with this service, please let business understand that you got in touch with BBB for a BBB Company Profile. As a matter of policy, BBB does not endorse any item, service or business - Slabway Massage Chair Review.
On The Area Massage is your California Bay Location and East Bay chair massage professional. Our company believe chair massage is excellent - Slabway Massage Chair Amazon...
Massage Chairs are complicated machines with great deals of moving parts and advanced computer system parts, so things can fail. However it's very little different from a cars and truck, it depends upon how you utilize it and how you look after it that will determine the length of time it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and bruises that can happen during shipment.