I have emailed/called/texted the business several times with no response. I have actually requested a refund and nobody has actually addressed me - Slabway Massage Chair Special Discount. I would recommend not to waste your difficult made money on this business. I will be calling the Attorney general of the United States to submit a complaint concerning PIECE. Buyer Beware!!!!!! Hello There Michael, We seriously regret the clear frustration and trouble you have experienced regarding your current order with Slabway.
Looking over your order history, I do see your order was created December fourth which there was a label developed on December 7. Your plan was labeled and ready for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to satisfy the demand.
We understand this is not the experience you were purchasing into, and we do value your understanding of the current situations affecting our providers nationwide. In relation to your experience with our client service group, we comprehend that our service has taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our team's work (Slabway Shiatsu Massage Chair Reviews).
We acknowledge that we failed to miss the mark in this circumstances. For that we say sorry. Our records do reveal that your order was delivered on December 22nd. We hope that you've been pleased with your purchase and find great use of the Slabway Shiatsu Foot Massager. i got my foot massager been wanting to return because the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment charge was told it will shipped in 3 days. Contacted 3 days said it delivered 4 days ago after a week they do not answer the phone and inform you to talk with their site which never ever answer you back. They will keep you waiting sent out numerous email with the exact same reaction will return with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets developed to come to them. This business is a fraud and I'm going to do my finest in finding an attorney to invest enough cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI purchased 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive coming from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we got rid of from package set it up plugged it in the chair went into a full recline mode and has not came out of it because I've tried to get in touch with Slabway numerous times by means of e-mail call and have actually yet been able to talk to a live individual I constantly get e-mails back from them mentioning that they will have a support member call me within 72 hours within 12 hours I get an email back from them letting them understand due to inactivity of the e-mail they are canceling and closing the RMA I intern reply and after that they once again inform me that it's going to be 72 hours prior to a representative contacts me once again I get another e-mail specifying that they're closing the RMA support ticket I've been attempting to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss poor reaction that I obtain from their support groups I believe anyone looking to acquire any of their items ought to highly look at all their feedback's I have no concept the actual count of how lots of bulls ** t favorable feedback's they're publishing but I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the functionality issues you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair $1499.98.
Our records reveal that on Dec 15, 2020 you received a message from care@slabway. com suggesting that you check the fuse located on the back of your chair (Slabway Massage Chair Reviews). We have actually gotten no more interaction from you informing us if that solved your concern. In relation to your experience with our customer care group, we understand that our service has actually taken a hit this holiday.
We are doing all that we can with the resources readily available to us to provide an excellent experience to each and every client. We acknowledge that we failed to miss the mark in this circumstances. For that we apologize - Slabway Massage Chair Amazon. We await your action. Thank YouI purchased a foot massager. Site stated 2-4 day shipment time.
I called number noted and it is a recording that just keeps duplicating. Says to get on chat on the internet site. I got in touch with chat, stated "presently responding in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot states "normal wait time 5-15 mins.
I believe this place is a rip-off and i am going to get in touch with credit card to stop payment. Reviews Of Slabway Massage Chair. I DO NOT RECOMMEND purchasing anything from this poorly run clothing (if they are a genuine clothing). BUYER BEWARE!!!!!! Hey There Ian, We best regards regret any disappointment or trouble you have actually experienced. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been not able to satisfy the need.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the existing scenarios affecting our carriers nationwide. In relation to your experience with our customer support group, we understand that our service has taken a hit this holiday season (Slabway Massage Chair Special Discount). It is our busiest time of the year and this year's events have more than tripled our team's work.
We acknowledge that we failed to miss the mark in this circumstances. For that we say sorry. Our records do show that your order was delivered on December 17th. We hope that you have actually been pleased with your purchase and find great usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Reviews. Put an order on 12/4/20 and the order was canceled mid shipment with no further description!? I've called multiple times, sent e-mails used the chat widget they suggested and also reached out to them via all social media platforms and no reaction no reply just no explanation.
I would like a complete refund for the foot massager and 1 year warranty I bought. Tonya L ****** Hi There Tonya, We all the best are sorry for the clear aggravation and inconvenience you have actually experienced concerning your current order with Slabway (Slabway Massage Chair $1499.98). This is not our intent and not the experience we want for our customer.
This was due to an error in communication with the pickup at our fulfillment facility. Your bundle was identified and prepared for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to meet the demand (Slabway Shiatsu Massage Chair Reviews). As such, we have actually likewise been unable to ensure our shipping time frames with the exact same certainty we formerly were able to.
In relation to your experience with our customer service group, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's work. We are doing all that we can with the resources readily available to us to offer a good experience to each and every customer (Slabway Massage Chair Review).
For that we apologize. Our records reveal that you have actually gotten the complete refunds as requested. We hope for the opportunity to regain your trust in the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I found the product they were selling might be bought for $67. 99 and $87. 99 on Amazon with complimentary shipping. I immediately tried to cancel my order. I sent out an email I contacted the phone, for which there was no response. It was now approximately 12:20. I lastly got an action by Monday morning telling me the order had delivered.
Nevertheless, it was not deliverable due to the fact that they had an inaccurate house number. I contacted UPS and asked them to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the cost of their products.
It is your obligation to do so. You will be made the most of if you do not. I got my foot massager and it worked once then stopped. Now no one selects up the phone and won't address their own chat bot. It's ludicrous. I want my cash back. Hey Francis, We regret any disappointment you have actually experienced regarding the performance of your Slabway Shiatsu Foot Massager along with the frustration experienced with our consumer assistance since late. Their refund policy for their incompetence is outrageous. Do not do service with these individuals. Go through ******. I purchased a foot massager Nov 26, used it once and it caused me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I want I would have read their evaluations before purchasing from this company.
I will keep your business on blast for this - Slabway Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not match your needs. Our records show that your order was approved for a refund which you selected the option to have Slabway provide a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund amount.
At this time, if you would like to proceed with the return process you've initiated, we ask that you please reply to the support e-mail thread verifying you 'd with to continue. BBB Service Profiles may not be recreated for sales or advertising purposes. BBB Organization Profiles are offered entirely to assist you in exercising your own finest judgment.
Nevertheless, BBB does not verify the precision of details supplied by 3rd parties, and does not guarantee the accuracy of any info in Company Profiles - Slabway Massage Chair. When thinking about problem details, please take into consideration the company's size and volume of transactions, and comprehend that the nature of problems and a company's reactions to them are often more vital than the number of grievances.
BBB Service Profiles are subject to change at any time. If you select to do company with this organization, please let business know that you got in touch with BBB for a BBB Company Profile. As a matter of policy, BBB does not endorse any product, service or business - Slabway One Massage Chair.
On The Area Massage is your California Bay Location and East Bay chair massage expert. We believe chair massage is great - Slabway Shiatsu Massage Chair Reviews...
Massage Chairs are intricate machines with lots of moving parts and advanced computer parts, so things can fail. But it's not much different from a cars and truck, it depends upon how you use it and how you look after it that will identify how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and contusions that can occur during delivery.