I have emailed/called/texted the business several times without any reaction. I have asked for a refund and no one has actually addressed me - Slabway Full Body Massage Chair. I would suggest not to waste your difficult earned cash on this business. I will be calling the Attorney general of the United States to submit a grievance concerning PIECE. Purchaser Beware!!!!!! Hey There Michael, We regards are sorry for the clear disappointment and hassle you have actually experienced concerning your current order with Slabway.
Examining your order history, I do see your order was developed December fourth and that there was a label developed on December 7. Your package was labeled and prepared for pickup. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to fulfill the demand.
We understand this is not the experience you were purchasing into, and we do appreciate your understanding of the present scenarios affecting our providers nationwide. In relation to your experience with our consumer service group, we understand that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our group's work (Slabway Massage Chair $1499.98).
We acknowledge that we stopped working to fizzle in this circumstances. For that we ask forgiveness. Our records do show that your order was delivered on December 22nd. We hope that you have actually been satisfied with your purchase and discover excellent usage of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment fee was told it will shipped in 3 days. Contacted 3 days said it delivered 4 days back after a week they do not address the phone and inform you to chat with their website which never answer you back. They will keep you waiting sent out several email with the exact same action will return with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets created to come to them. This business is a rip-off and I'm going to do my finest in discovering a lawyer to spend enough money to get them to reimburse my money back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI bought three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and arrive originating from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we removed from package set it up plugged it in the chair went into a full recline mode and has not came out of it because I have actually tried to contact Slabway various times via e-mail telephone call and have actually yet been able to talk to a live individual I continually get e-mails back from them specifying that they will have an assistance member call me within 72 hours within 12 hours I get an email back from them letting them know due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they again inform me that it's going to be 72 hours before a representative contacts me again I get another e-mail specifying that they're closing the RMA assistance ticket I've been attempting to follow this company anywhere I can to leave Negative feedback on this business due to the piss poor action that I get from their assistance groups I think anyone seeking to acquire any of their items must highly look at all their feedback's I have no concept the actual count of how lots of bulls ** t favorable feedback's they're publishing but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality problems you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair.
Our records reveal that on Dec 15, 2020 you received a message from care@slabway. com suggesting that you examine the fuse situated on the back of your chair (Slabway Massage Chair Reviews). We have gotten no additional interaction from you informing us if that resolved your issue. In relation to your experience with our customer service team, we comprehend that our service has actually taken a hit this holiday.
We are doing all that we can with the resources offered to us to supply an excellent experience to each and every customer. We recognize that we stopped working to fizzle in this instance. For that we apologize - Slabway Massage Chair Special Discount. We await your reaction. Thank YouI ordered a foot massager. Site stated 2-4 day shipment time.
I called number listed and it is a recording that simply keeps duplicating. Says to get on chat online website. I contacted chat, stated "currently responding in under 15 minutes". I have actually been on chat for 44 mins at this moment and no contact. Ro-bot states "regular wait time 5-15 minutes.
I think this place is a scam and i am going to contact charge card to stop payment. Slabway Massage Chair $1499.98. I DO NOT RECOMMEND buying anything from this improperly run outfit (if they are a real attire). PURCHASER BE CAREFUL!!!!!! Hello Ian, We seriously regret any aggravation or trouble you have experienced. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been unable to meet the need.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the existing situations impacting our providers nationwide. In relation to your experience with our customer care group, we understand that our service has taken a hit this vacation season (Slabway Massage Chair Pic). It is our busiest time of the year and this year's events have more than tripled our team's work.
We recognize that we failed to miss the mark in this instance. For that we ask forgiveness. Our records do show that your order was provided on December 17th. We hope that you've been pleased with your purchase and discover fantastic usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Amazon. Put an order on 12/4/20 and the order was canceled mid shipment with no more explanation!? I've called numerous times, sent emails used the chat widget they suggested and also reached out to them by means of all social networks platforms and no response no reply simply no description.
I would like a full refund for the foot massager and 1 year service warranty I purchased. Tonya L ****** Hey Tonya, We best regards regret the clear aggravation and trouble you have actually experienced regarding your recent order with Slabway (Slabway Massage Chair Pic). This is not our objective and not the experience we want for our client.
This was due to a mistake in interaction with the pickup at our fulfillment center. Your plan was labeled and ready for pickup. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have been unable to meet the demand (Slabway Massage Chair). As such, we have also been unable to ensure our shipping amount of time with the very same certainty we formerly had the ability to.
In relation to your experience with our consumer service team, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's work. We are doing all that we can with the resources offered to us to supply an excellent experience to each and every consumer (Slabway Massage Chair Review).
For that we ask forgiveness. Our records reveal that you have actually received the complete refunds as requested. We expect the opportunity to regain your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They specified due to the COVID shipping would be postponed.
I found the product they were offering might be acquired for $67. 99 and $87. 99 on Amazon with free shipping. I immediately tried to cancel my order. I sent an e-mail I called on the phone, for which there was no action. It was now roughly 12:20. I lastly got a response by Monday early morning informing me the order had actually delivered.
Nevertheless, it was not deliverable since they had an inaccurate home number. I contacted UPS and asked them to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They ought to not have charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the cost of their items.
It is your obligation to do so. You will be benefited from if you do not. I received my foot massager and it worked as soon as then stopped. Now no one gets the phone and won't answer their own chat bot. It's absurd. I desire my cash back. Hey Francis, We regret any frustration you have experienced concerning the functionality of your Slabway Shiatsu Foot Massager as well as the disappointment experienced with our client assistance as of late. Their refund policy for their incompetence is ludicrous. Do not do company with these individuals. Go through ******. I purchased a foot massager Nov 26, used it once and it triggered me sever pain. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their reviews prior to purchasing from this business.
I will keep your business on blast for this - Slabway Shiatsu Massage Chair Reviews. The power of social media. We are sorry to hear your Slabway purchase did not fit your requirements. Our records reveal that your order was authorized for a refund which you picked the alternative to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be deducted from your refund quantity.
At this time, if you wish to continue with the return procedure you've started, we ask that you please reply to the assistance email thread confirming you 'd with to continue. BBB Company Profiles might not be replicated for sales or advertising purposes. BBB Organization Profiles are supplied entirely to assist you in exercising your own best judgment.
Nevertheless, BBB does not validate the accuracy of information supplied by 3rd parties, and does not ensure the accuracy of any details in Business Profiles - Reviews Of Slabway Massage Chair. When considering complaint information, please consider the company's size and volume of deals, and comprehend that the nature of complaints and a company's responses to them are often more essential than the variety of problems.
BBB Business Profiles are subject to change at any time. If you select to do company with this organization, please let the company know that you called BBB for a BBB Company Profile. As a matter of policy, BBB does not back any product, service or company - Slabway Massage Chair.
On The Spot Massage is your California Bay Area and East Bay chair massage specialist. We think chair massage is excellent - Slabway Shiatsu Massage Chair...
Massage Chairs are complex makers with great deals of moving parts and advanced computer system components, so things can fail. But it's not much various from an automobile, it depends upon how you utilize it and how you take care of it that will determine for how long it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and swellings that can occur throughout delivery.