I have actually emailed/called/texted the company several times without any reaction. I have actually asked for a refund and no one has answered me - Slabway Massage Chair Amazon. I would suggest not to waste your difficult made money on this company. I will be calling the Attorney general of the United States to submit a problem regarding SLAB. Buyer Be Careful!!!!!! Hi Michael, We sincerely are sorry for the clear aggravation and inconvenience you have actually experienced concerning your recent order with Slabway.
Looking over your order history, I do see your order was developed December fourth and that there was a label developed on December 7. Your bundle was identified and prepared for pickup. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to meet the demand.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the existing situations impacting our carriers nationwide. In relation to your experience with our customer support group, we comprehend that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our group's workload (Slabway Shiatsu Massage Chair Reviews).
We recognize that we stopped working to fizzle in this instance. For that we say sorry. Our records do reveal that your order was delivered on December 22nd. We hope that you have actually been satisfied with your purchase and find excellent usage of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installment fee was informed it will shipped in 3 days. Called in 3 days stated it delivered 4 days ago after a week they do not respond to the phone and inform you to chat with their site which never address you back. They will keep you waiting sent out numerous e-mail with the very same reaction will return with you later.
Called XPO LOGISITICS and they mentioned they do not even see any tickets developed to come to them. This company is a fraud and I'm going to do my finest in finding a legal representative to invest enough money to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI bought three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive coming from Utah to Illinois on truck that took two days once it was packed on the truck from the plant we eliminated from package set it up plugged it in the chair entered into a complete recline mode and has not came out of it given that I have actually tried to contact Slabway many times through e-mail phone calls and have yet had the ability to talk with a live individual I constantly get e-mails back from them stating that they will have a support member call me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to inactivity of the email they are canceling and closing the RMA I intern reply and after that they once again inform me that it's going to be 72 hours prior to a representative contacts me once again I get another e-mail mentioning that they're closing the RMA assistance ticket I've been attempting to follow this company anywhere I can to leave Negative feedback on this business due to the piss bad action that I get from their assistance teams I believe anybody looking to purchase any of their products need to extremely look at all their feedback's I have no concept the actual count of the number of bulls ** t favorable feedback's they're publishing but I can't think that they're getting that manyHi Rodney, We use our sincerest apologies concerning the functionality concerns you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Review.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com suggesting that you inspect the fuse located on the back of your chair (Slabway Full Body Massage Chair). We have received no further communication from you informing us if that resolved your issue. In relation to your experience with our customer care group, we understand that our service has actually taken a hit this holiday season.
We are doing all that we can with the resources offered to us to provide a great experience to each and every customer. We recognize that we stopped working to miss the mark in this instance. For that we apologize - Slabway Shiatsu Massage Chair Reviews. We await your response. Thank YouI purchased a foot massager. Website stated 2-4 day delivery time.
I called number noted and it is a recording that simply keeps repeating. Says to get on chat online site. I called chat, said "presently replying in under 15 minutes". I have been on chat for 44 minutes at this minute and no contact. Ro-bot says "typical wait time 5-15 mins.
I think this place is a scam and i am going to get in touch with charge card to stop payment. Slabway Massage Chair Special Discount. I DO NOT RECOMMEND buying anything from this improperly run outfit (if they are a real outfit). PURCHASER BEWARE!!!!!! Hey There Ian, We genuinely are sorry for any disappointment or inconvenience you have actually experienced. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to satisfy the demand.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the current scenarios impacting our carriers nationwide. In relation to your experience with our consumer service team, we understand that our service has taken a hit this holiday (Slabway Massage Chair $1499.98). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We recognize that we stopped working to miss out on the mark in this circumstances. For that we apologize. Our records do show that your order was delivered on December 17th. We hope that you have actually been satisfied with your purchase and discover great usage of the Slabway Shiatsu Foot Massager - Slabway Shiatsu Massage Chair. Placed an order on 12/4/20 and the order was canceled mid delivery without any further description!? I've called numerous times, sent emails used the chat widget they suggested and likewise reached out to them through all social networks platforms and no reaction no reply simply no description.
I would like a full refund for the foot massager and 1 year warranty I purchased. Tonya L ****** Hi Tonya, We genuinely regret the clear frustration and trouble you have experienced concerning your current order with Slabway (Reviews Of Slabway Massage Chair). This is not our intention and not the experience we want for our consumer.
This was because of an error in interaction with the pickup at our fulfillment facility. Your plan was identified and all set for pickup. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to fulfill the demand (Slabway Full Body Massage Chair). As such, we have actually also been unable to ensure our shipping time frames with the very same certainty we previously were able to.
In relation to your experience with our client service team, we understand that our service has taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our team's workload. We are doing all that we can with the resources readily available to us to provide a good experience to each and every client (Slabway One Massage Chair).
For that we say sorry. Our records reveal that you have gotten the complete refunds as asked for. We wish for the opportunity to restore your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They stated due to the COVID shipping would be postponed.
I discovered the product they were selling might be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I instantly tried to cancel my order. I sent out an e-mail I got in touch with the phone, for which there was no action. It was now roughly 12:20. I lastly got an action by Monday morning informing me the order had actually shipped.
However, it was not deliverable because they had an incorrect apartment number. I contacted UPS and asked them to go back to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. However, I will make it understood that they are charging double or more of the expense of their products.
It is your duty to do so. You will be made the most of if you do not. I received my foot massager and it worked once then stopped. Now no one gets the phone and will not answer their own chat bot. It's outrageous. I want my refund. Hi there Francis, We regret any aggravation you have experienced concerning the functionality of your Slabway Shiatsu Foot Massager in addition to the disappointment experienced with our customer assistance since late. Their refund policy for their incompetence is outrageous. Do refrain from doing company with these individuals. Go through ******. I ordered a foot massager Nov 26, used it once and it triggered me sever pain. I called, talked on their site still no return slip on 12/4/2020. I want I would have read their reviews before buying from this business.
I will keep your company on blast for this - Slabway Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not suit your needs. Our records show that your order was authorized for a refund which you picked the option to have Slabway provide a return mailing slip with the understanding that the expense of the return label would be deducted from your refund quantity.
At this time, if you want to continue with the return procedure you have actually started, we ask that you please reply to the assistance e-mail thread confirming you 'd with to continue. BBB Organization Profiles might not be replicated for sales or advertising purposes. BBB Business Profiles are supplied entirely to help you in exercising your own best judgment.
However, BBB does not confirm the precision of details supplied by third celebrations, and does not guarantee the accuracy of any info in Service Profiles - Slabway Massage Chair Reviews. When thinking about complaint information, please take into account the company's size and volume of transactions, and comprehend that the nature of grievances and a firm's reactions to them are typically more crucial than the variety of complaints.
BBB Organization Profiles go through change at any time. If you choose to do company with this business, please let business know that you contacted BBB for a BBB Service Profile. As a matter of policy, BBB does not endorse any product, service or company - Slabway Massage Chair Reviews.
On The Area Massage is your California Bay Location and East Bay chair massage specialist. We think chair massage is great - Slabway Shiatsu Massage Chair Reviews...
Massage Chairs are intricate machines with lots of moving parts and advanced computer parts, so things can go incorrect. However it's not much various from a cars and truck, it depends upon how you utilize it and how you take care of it that will determine the length of time it lasts. So what can break in a massage chair? The most common instances of things on a massage chair breaking are those bumps and contusions that can occur during shipment.