I have emailed/called/texted the business a number of times without any response. I have actually requested a refund and no one has addressed me - Slabway Massage Chair Reviews. I would suggest not to lose your tough generated income on this business. I will be calling the Attorney General to file a complaint regarding PIECE. Buyer Be Careful!!!!!! Hi There Michael, We regards regret the clear aggravation and trouble you have actually experienced concerning your recent order with Slabway.
Examining your order history, I do see your order was created December fourth which there was a label produced on December 7. Your plan was identified and ready for pickup. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to fulfill the demand.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the current scenarios impacting our carriers nationwide. In relation to your experience with our customer service team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's workload (Slabway Full Body Massage Chair).
We recognize that we failed to fizzle in this instance. For that we apologize. Our records do show that your order was delivered on December 22nd. We hope that you've been satisfied with your purchase and discover fantastic usage of the Slabway Shiatsu Foot Massager. i got my foot massager been desiring to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installation fee was informed it will delivered in 3 days. Contacted 3 days stated it delivered 4 days ago after a week they do not address the phone and inform you to talk with their website which never answer you back. They will keep you waiting sent several e-mail with the same action will get back with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets produced to come to them. This company is a rip-off and I'm going to do my finest in finding a lawyer to invest sufficient cash to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI acquired three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and show up originating from Utah to Illinois on truck that took two days once it was packed on the truck from the plant we removed from the box set it up plugged it in the chair entered into a complete recline mode and has not came out of it since I've tried to get in touch with Slabway various times by means of email phone calls and have yet had the ability to talk with a live person I constantly get emails back from them stating that they will have a support member call me within 72 hours within 12 hours I get an e-mail back from them letting them know due to inactivity of the e-mail they are canceling and closing the RMA I intern reply and after that they again tell me that it's going to be 72 hours prior to a representative contacts me once again I get another email specifying that they're closing the RMA assistance ticket I have actually been attempting to follow this business anywhere I can to leave Negative feedback on this company due to the piss poor reaction that I get from their support groups I believe anybody looking to buy any of their items must extremely look at all their feedback's I have no idea the actual count of how numerous bulls ** t positive feedback's they're publishing however I can't think that they're getting that manyHi Rodney, We use our sincerest apologies relating to the performance concerns you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Amazon.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com recommending that you inspect the fuse located on the back of your chair (Slabway Massage Chair Amazon). We have gotten no further communication from you informing us if that solved your issue. In relation to your experience with our client service team, we understand that our service has taken a hit this holiday.
We are doing all that we can with the resources offered to us to offer a great experience to each and every client. We recognize that we stopped working to fizzle in this instance. For that we ask forgiveness - Slabway Massage Chair Review. We await your response. Thank YouI bought a foot massager. Site said 2-4 day delivery time.
I called number listed and it is a recording that simply keeps repeating. Says to get on chat online website. I got in touch with chat, said "currently responding in under 15 minutes". I have actually been on chat for 44 minutes at this moment and no contact. Ro-bot says "normal wait time 5-15 mins.
I think this location is a rip-off and i am going to call charge card to stop payment. Slabway Massage Chair Pic. I DO NOT RECOMMEND buying anything from this poorly run outfit (if they are a genuine outfit). BUYER BEWARE!!!!!! Hi Ian, We seriously regret any aggravation or inconvenience you have actually experienced. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have been not able to meet the need.
We understand this is not the experience you were buying into, and we do value your understanding of the present circumstances affecting our providers nationwide. In relation to your experience with our client service team, we understand that our service has actually taken a hit this holiday season (Slabway Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our team's work.
We acknowledge that we stopped working to fizzle in this instance. For that we apologize. Our records do show that your order was delivered on December 17th. We hope that you have actually been satisfied with your purchase and discover fantastic usage of the Slabway Shiatsu Foot Massager - Slabway Full Body Massage Chair. Put an order on 12/4/20 and the order was canceled mid delivery without any further explanation!? I have actually called multiple times, sent out e-mails utilized the chat widget they recommended and also reached out to them by means of all social networks platforms and no reaction no reply simply no explanation.
I would like a complete refund for the foot massager and 1 year warranty I acquired. Tonya L ****** Hey There Tonya, We sincerely are sorry for the clear aggravation and inconvenience you have actually experienced regarding your recent order with Slabway (Slabway One Massage Chair). This is not our intent and not the experience we desire for our customer.
This was due to an error in interaction with the pickup at our satisfaction facility. Your bundle was identified and prepared for pickup. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have been unable to meet the demand (Slabway Massage Chair $1499.98). As such, we have likewise been not able to ensure our shipping timespan with the same certainty we formerly were able to.
In relation to your experience with our client service team, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload. We are doing all that we can with the resources readily available to us to provide an excellent experience to each and every customer (Slabway Massage Chair).
For that we say sorry. Our records reveal that you have actually gotten the complete refunds as requested. We expect the chance to restore your rely on the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They stated due to the COVID shipping would be postponed.
I discovered the item they were offering might be bought for $67. 99 and $87. 99 on Amazon with complimentary shipping. I right away tried to cancel my order. I sent out an email I contacted the phone, for which there was no action. It was now approximately 12:20. I lastly received an action by Monday morning telling me the order had actually delivered.
However, it was not deliverable due to the fact that they had an inaccurate house number. I got in touch with UPS and asked them to return to sender. They did go back to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the cost of their items.
It is your duty to do so. You will be taken benefit of if you do not. I received my foot massager and it worked as soon as then stopped. Now nobody gets the phone and won't address their own chat bot. It's ludicrous. I want my refund. Hey there Francis, We regret any disappointment you have actually experienced regarding the performance of your Slabway Shiatsu Foot Massager along with the frustration experienced with our consumer assistance as of late. Their refund policy for their incompetence is ridiculous. Do refrain from doing organization with these people. Go through ******. I ordered a foot massager Nov 26, utilized it as soon as and it caused me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I wish I would have read their reviews before purchasing from this company.
I will keep your company on blast for this - Slabway Shiatsu Massage Chair Reviews. The power of social networks. We are sorry to hear your Slabway purchase did not fit your needs. Our records reveal that your order was approved for a refund which you selected the option to have Slabway supply a return mailing slip with the understanding that the expense of the return label would be deducted from your refund amount.
At this time, if you wish to continue with the return process you have actually initiated, we ask that you please reply to the support e-mail thread verifying you 'd with to continue. BBB Business Profiles may not be recreated for sales or marketing purposes. BBB Company Profiles are provided exclusively to help you in exercising your own best judgment.
Nevertheless, BBB does not verify the accuracy of info offered by 3rd celebrations, and does not ensure the precision of any info in Company Profiles - Slabway Shiatsu Massage Chair. When considering complaint information, please consider the business's size and volume of deals, and comprehend that the nature of grievances and a company's reactions to them are often more vital than the number of complaints.
BBB Organization Profiles are subject to alter at any time. If you choose to do company with this organization, please let the service understand that you contacted BBB for a BBB Company Profile. As a matter of policy, BBB does not back any item, service or service - Slabway Massage Chair Special Discount.
On The Area Massage is your California Bay Location and East Bay chair massage specialist. Our company believe chair massage is great - Slabway Full Body Massage Chair...
Massage Chairs are complex machines with great deals of moving parts and advanced computer elements, so things can fail. But it's very little various from a car, it depends upon how you use it and how you take care of it that will identify the length of time it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and bruises that can take place during delivery.