I have actually emailed/called/texted the business several times without any action. I have actually asked for a refund and nobody has actually addressed me - Slabway Massage Chair Reviews. I would recommend not to waste your tough made money on this business. I will be contacting the Chief law officer to submit a grievance concerning PIECE. Buyer Beware!!!!!! Hi There Michael, We all the best are sorry for the clear frustration and hassle you have experienced regarding your recent order with Slabway.
Examining your order history, I do see your order was developed December fourth and that there was a label created on December 7. Your bundle was identified and prepared for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have been unable to meet the need.
We understand this is not the experience you were purchasing into, and we do value your understanding of the existing scenarios affecting our carriers nationwide. In relation to your experience with our customer care group, we understand that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Reviews Of Slabway Massage Chair).
We acknowledge that we stopped working to fizzle in this circumstances. For that we ask forgiveness. Our records do show that your order was provided on December 22nd. We hope that you've been pleased with your purchase and find great use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installment cost was informed it will shipped in 3 days. Called in 3 days stated it delivered 4 days ago after a week they do not answer the phone and inform you to chat with their site which never ever address you back. They will keep you waiting sent out several email with the exact same reaction will return with you later.
Called XPO LOGISITICS and they specified they do not even see any tickets developed to come to them. This company is a fraud and I'm going to do my best in finding a legal representative to spend enough cash to get them to refund my money back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI acquired 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive coming from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we eliminated from the box set it up plugged it in the chair went into a full recline mode and has not came out of it since I've tried to call Slabway numerous times through e-mail call and have actually yet been able to speak to a live person I continually get e-mails back from them mentioning that they will have a support member contact me within 72 hours within 12 hours I get an email back from them letting them know due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they again tell me that it's going to be 72 hours before a representative contacts me again I get another e-mail stating that they're closing the RMA support ticket I have actually been trying to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss bad response that I obtain from their assistance groups I think any person wanting to purchase any of their products ought to highly take a look at all their feedback's I have no concept the real count of the number of bulls ** t favorable feedback's they're posting but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the performance problems you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Full Body Massage Chair.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com suggesting that you inspect the fuse situated on the back of your chair (Slabway Full Body Massage Chair). We have actually received no additional communication from you informing us if that resolved your concern. In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday.
We are doing all that we can with the resources readily available to us to offer an excellent experience to each and every customer. We recognize that we failed to fizzle in this instance. For that we apologize - Reviews Of Slabway Massage Chair. We await your action. Thank YouI bought a foot massager. Site said 2-4 day delivery time.
I called number noted and it is a recording that simply keeps duplicating. States to get on chat on the internet website. I got in touch with chat, said "presently replying in under 15 minutes". I have been on chat for 44 minutes at this minute and no contact. Ro-bot states "regular wait time 5-15 minutes.
I believe this location is a fraud and i am going to call credit card to stop payment. Slabway Massage Chair Amazon. I DO NOT RECOMMEND buying anything from this poorly run attire (if they are a genuine clothing). BUYER BEWARE!!!!!! Hello There Ian, We all the best regret any aggravation or hassle you have actually experienced. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to meet the demand.
We understand this is not the experience you were buying into, and we do value your understanding of the existing circumstances affecting our carriers nationwide. In relation to your experience with our customer service group, we comprehend that our service has taken a hit this holiday (Reviews Of Slabway Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our team's workload.
We acknowledge that we failed to fizzle in this instance. For that we apologize. Our records do reveal that your order was provided on December 17th. We hope that you've been pleased with your purchase and discover terrific usage of the Slabway Shiatsu Foot Massager - Slabway Full Body Massage Chair. Put an order on 12/4/20 and the order was canceled mid delivery without any further description!? I have actually called multiple times, sent out e-mails used the chat widget they recommended and likewise connected to them through all social media platforms and no response no reply simply no description.
I would like a full refund for the foot massager and 1 year warranty I purchased. Tonya L ****** Hi There Tonya, We all the best are sorry for the clear aggravation and hassle you have experienced regarding your current order with Slabway (Reviews Of Slabway Massage Chair). This is not our objective and not the experience we want for our customer.
This was because of an error in communication with the pickup at our satisfaction facility. Your plan was identified and all set for pickup. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to satisfy the demand (Slabway Massage Chair Reviews). As such, we have actually also been unable to ensure our shipping amount of time with the very same certainty we previously were able to.
In relation to your experience with our customer support team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's workload. We are doing all that we can with the resources readily available to us to offer a great experience to each and every consumer (Slabway Massage Chair).
For that we ask forgiveness. Our records show that you have actually gotten the full refunds as requested. We expect the opportunity to regain your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They specified due to the COVID shipping would be postponed.
I found the product they were offering might be purchased for $67. 99 and $87. 99 on Amazon with totally free shipping. I immediately tried to cancel my order. I sent out an e-mail I got in touch with the phone, for which there was no response. It was now approximately 12:20. I lastly received a reaction by Monday early morning telling me the order had actually delivered.
Nevertheless, it was not deliverable because they had an incorrect apartment number. I got in touch with UPS and asked to return to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They should not have actually charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the cost of their items.
It is your obligation to do so. You will be benefited from if you do not. I got my foot massager and it worked as soon as then stopped. Now nobody selects up the phone and won't answer their own chat bot. It's outrageous. I desire my money back. Hi there Francis, We are sorry for any frustration you have actually experienced relating to the functionality of your Slabway Shiatsu Foot Massager in addition to the aggravation experienced with our customer support since late. Their refund policy for their incompetence is absurd. Do not do business with these individuals. Go through ******. I bought a foot massager Nov 26, used it as soon as and it triggered me sever pain. I called, talked on their website still no return slip on 12/4/2020. I want I would have read their evaluations prior to purchasing from this company.
I will keep your business on blast for this - Slabway Shiatsu Massage Chair Reviews. The power of social media. We are sorry to hear your Slabway purchase did not suit your needs. Our records reveal that your order was authorized for a refund and that you picked the option to have Slabway offer a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you would like to proceed with the return process you've initiated, we ask that you please reply to the assistance email thread confirming you 'd with to continue. BBB Service Profiles may not be replicated for sales or advertising functions. BBB Service Profiles are offered entirely to assist you in exercising your own best judgment.
However, BBB does not verify the accuracy of details provided by 3rd parties, and does not guarantee the accuracy of any info in Service Profiles - Slabway Massage Chair $1499.98. When considering complaint info, please take into consideration the company's size and volume of transactions, and comprehend that the nature of complaints and a firm's reactions to them are typically more crucial than the number of grievances.
BBB Company Profiles are subject to change at any time. If you select to do business with this business, please let the service understand that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not back any product, service or company - Reviews Of Slabway Massage Chair.
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Massage Chairs are complicated makers with lots of moving parts and advanced computer system parts, so things can go wrong. However it's not much different from a vehicle, it depends on how you utilize it and how you look after it that will determine how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and swellings that can take place during shipment.