I have actually emailed/called/texted the company several times with no action. I have actually asked for a refund and no one has actually answered me - Slabway Massage Chair $1499.98. I would suggest not to waste your hard made money on this company. I will be contacting the Attorney general of the United States to file a complaint relating to SLAB. Purchaser Be Careful!!!!!! Hello There Michael, We genuinely regret the clear frustration and hassle you have actually experienced regarding your recent order with Slabway.
Looking over your order history, I do see your order was developed December fourth which there was a label produced on December 7. Your bundle was labeled and prepared for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to satisfy the demand.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the existing scenarios impacting our providers nationwide. In relation to your experience with our customer care team, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's work (Slabway Massage Chair Special Discount).
We acknowledge that we failed to fizzle in this circumstances. For that we apologize. Our records do show that your order was delivered on December 22nd. We hope that you have actually been pleased with your purchase and find great usage of the Slabway Shiatsu Foot Massager. i received my foot massager been wanting to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installment charge was told it will delivered in 3 days. Employed 3 days stated it shipped 4 days back after a week they do not answer the phone and tell you to talk with their site which never ever answer you back. They will keep you waiting sent several e-mail with the very same reaction will return with you later.
Called XPO LOGISITICS and they specified they do not even see any tickets produced to come to them. This business is a rip-off and I'm going to do my best in finding a lawyer to invest enough money to get them to refund my money back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI bought three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here originating from Utah to Illinois on truck that took two days once it was packed on the truck from the plant we removed from the box set it up plugged it in the chair went into a complete recline mode and has not came out of it given that I've tried to contact Slabway many times by means of email phone calls and have actually yet had the ability to speak to a live individual I continually get emails back from them mentioning that they will have an assistance member contact me within 72 hours within 12 hours I get an email back from them letting them understand due to lack of exercise of the email they are canceling and closing the RMA I intern reply and after that they again tell me that it's going to be 72 hours before a representative contacts me once again I get another e-mail specifying that they're closing the RMA support ticket I've been attempting to follow this business anywhere I can to leave Negative feedback on this business due to the piss poor reaction that I get from their assistance groups I think anyone looking to acquire any of their products ought to highly look at all their feedback's I have no idea the real count of the number of bulls ** t positive feedback's they're posting however I can't believe that they're getting that manyHi Rodney, We use our sincerest apologies relating to the functionality problems you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Special Discount.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com recommending that you examine the fuse situated on the back of your chair (Slabway Full Body Massage Chair). We have gotten no additional communication from you notifying us if that fixed your issue. In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday.
We are doing all that we can with the resources readily available to us to offer a good experience to each and every customer. We recognize that we stopped working to miss the mark in this circumstances. For that we apologize - Slabway Massage Chair Special Discount. We await your action. Thank YouI bought a foot massager. Site said 2-4 day shipment time.
I called number noted and it is a recording that simply keeps duplicating. Says to get on chat online website. I contacted chat, stated "currently replying in under 15 minutes". I have been on chat for 44 minutes at this moment and no contact. Ro-bot says "regular wait time 5-15 minutes.
I believe this location is a rip-off and i am going to contact charge card to stop payment. Slabway Massage Chair Amazon. I DO NOT RECOMMEND purchasing anything from this poorly run attire (if they are a genuine attire). PURCHASER BEWARE!!!!!! Hello There Ian, We genuinely are sorry for any frustration or inconvenience you have actually experienced. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to fulfill the demand.
We understand this is not the experience you were buying into, and we do value your understanding of the present scenarios impacting our providers nationwide. In relation to your experience with our customer support group, we comprehend that our service has taken a hit this holiday (Slabway Full Body Massage Chair). It is our busiest time of the year and this year's events have more than tripled our team's work.
We acknowledge that we failed to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was delivered on December 17th. We hope that you have actually been pleased with your purchase and discover terrific use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair $1499.98. Placed an order on 12/4/20 and the order was canceled mid shipment with no more explanation!? I've called numerous times, sent emails used the chat widget they recommended and likewise connected to them via all social networks platforms and no reaction no reply simply no explanation.
I would like a full refund for the foot massager and 1 year warranty I acquired. Tonya L ****** Hey There Tonya, We sincerely regret the clear aggravation and inconvenience you have actually experienced concerning your recent order with Slabway (Slabway Massage Chair). This is not our intent and not the experience we desire for our client.
This was due to a mistake in interaction with the pickup at our satisfaction center. Your package was labeled and ready for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to satisfy the demand (Slabway One Massage Chair). As such, we have also been unable to guarantee our shipping timespan with the same certainty we previously were able to.
In relation to your experience with our customer care group, we comprehend that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our group's workload. We are doing all that we can with the resources readily available to us to provide an excellent experience to each and every customer (Slabway One Massage Chair).
For that we ask forgiveness. Our records show that you have gotten the complete refunds as requested. We expect the opportunity to regain your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They stated due to the COVID shipping would be delayed.
I discovered the item they were offering might be acquired for $67. 99 and $87. 99 on Amazon with free shipping. I instantly attempted to cancel my order. I sent an email I contacted the phone, for which there was no reaction. It was now around 12:20. I lastly got a response by Monday early morning informing me the order had shipped.
However, it was not deliverable because they had an inaccurate house number. I called UPS and asked them to return to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. However, I will make it understood that they are charging double or more of the expense of their products.
It is your obligation to do so. You will be taken benefit of if you do not. I got my foot massager and it worked as soon as then stopped. Now no one gets the phone and will not answer their own chat bot. It's absurd. I desire my cash back. Hey there Francis, We are sorry for any aggravation you have experienced concerning the performance of your Slabway Shiatsu Foot Massager along with the disappointment experienced with our customer assistance as of late. Their refund policy for their incompetence is absurd. Do not do company with these individuals. Go through ******. I bought a foot massager Nov 26, used it once and it caused me sever pain. I called, talked on their site still no return slip on 12/4/2020. I wish I would have read their reviews before purchasing from this company.
I will keep your business on blast for this - Slabway Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not suit your requirements. Our records show that your order was approved for a refund which you selected the choice to have Slabway offer a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you wish to continue with the return procedure you have actually initiated, we ask that you please reply to the assistance email thread verifying you 'd with to continue. BBB Business Profiles might not be reproduced for sales or advertising purposes. BBB Organization Profiles are offered entirely to help you in exercising your own finest judgment.
However, BBB does not validate the precision of details provided by 3rd celebrations, and does not ensure the precision of any info in Organization Profiles - Slabway Shiatsu Massage Chair. When thinking about grievance details, please take into consideration the business's size and volume of transactions, and comprehend that the nature of grievances and a firm's reactions to them are frequently more crucial than the number of complaints.
BBB Business Profiles undergo change at any time. If you select to do business with this company, please let business understand that you called BBB for a BBB Company Profile. As a matter of policy, BBB does not endorse any item, service or business - Slabway Massage Chair Review.
On The Area Massage is your California Bay Area and East Bay chair massage professional. We think chair massage is terrific - Slabway Massage Chair Reviews...
Massage Chairs are intricate devices with great deals of moving parts and advanced computer components, so things can fail. However it's not much various from a cars and truck, it depends on how you utilize it and how you take care of it that will identify for how long it lasts. So what can break in a massage chair? The most common instances of things on a massage chair breaking are those bumps and bruises that can happen throughout delivery.