I have emailed/called/texted the business a number of times with no action. I have requested a refund and nobody has addressed me - Slabway Massage Chair Pic. I would suggest not to squander your hard made money on this business. I will be contacting the Attorney general of the United States to submit a problem concerning SLAB. Purchaser Beware!!!!!! Hello Michael, We sincerely regret the clear aggravation and hassle you have actually experienced concerning your recent order with Slabway.
Examining your order history, I do see your order was developed December fourth and that there was a label developed on December 7. Your package was identified and ready for pickup. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have been unable to satisfy the need.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the existing scenarios affecting our providers nationwide. In relation to your experience with our customer support group, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's work (Slabway Shiatsu Massage Chair).
We recognize that we stopped working to fizzle in this circumstances. For that we apologize. Our records do show that your order was provided on December 22nd. We hope that you have actually been pleased with your purchase and discover excellent usage of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return since the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment charge was told it will delivered in 3 days. Employed 3 days said it shipped 4 days ago after a week they do not answer the phone and inform you to chat with their site which never answer you back. They will keep you waiting sent a number of email with the same reaction will get back with you later.
Called XPO LOGISITICS and they mentioned they do not even see any tickets produced to come to them. This company is a fraud and I'm going to do my finest in discovering an attorney to spend adequate cash to get them to reimburse my money back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI purchased three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here coming from Utah to Illinois on truck that took two days once it was filled on the truck from the plant we got rid of from the box set it up plugged it in the chair went into a complete recline mode and has not came out of it considering that I have actually tried to call Slabway various times via email call and have actually yet had the ability to talk with a live individual I constantly get e-mails back from them stating that they will have a support member call me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the email they are canceling and closing the RMA I intern reply and after that they again inform me that it's going to be 72 hours prior to a representative contacts me once again I get another e-mail specifying that they're closing the RMA assistance ticket I've been attempting to follow this company anywhere I can to leave Unfavorable feedback on this company due to the piss bad reaction that I receive from their support groups I think any person aiming to buy any of their items need to extremely take a look at all their feedback's I have no concept the real count of the number of bulls ** t positive feedback's they're publishing however I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the functionality concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Reviews Of Slabway Massage Chair.
Our records reveal that on Dec 15, 2020 you received a message from care@slabway. com suggesting that you check the fuse situated on the back of your chair (Slabway Massage Chair). We have actually gotten no additional interaction from you informing us if that solved your concern. In relation to your experience with our customer support team, we understand that our service has taken a hit this holiday season.
We are doing all that we can with the resources available to us to supply a great experience to each and every consumer. We acknowledge that we stopped working to fizzle in this instance. For that we apologize - Slabway Massage Chair Reviews. We await your reaction. Thank YouI ordered a foot massager. Site said 2-4 day delivery time.
I called number noted and it is a recording that simply keeps repeating. Says to get on chat online site. I contacted chat, said "currently responding in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot says "regular wait time 5-15 minutes.
I think this location is a fraud and i am going to get in touch with credit card to stop payment. Slabway Massage Chair Reviews. I DO NOT RECOMMEND buying anything from this badly run attire (if they are a genuine outfit). PURCHASER BEWARE!!!!!! Hello There Ian, We seriously regret any disappointment or hassle you have actually experienced. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to satisfy the demand.
We understand this is not the experience you were purchasing into, and we do value your understanding of the existing scenarios affecting our providers nationwide. In relation to your experience with our consumer service team, we understand that our service has taken a hit this holiday season (Slabway Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our group's work.
We acknowledge that we stopped working to miss the mark in this circumstances. For that we say sorry. Our records do show that your order was delivered on December 17th. We hope that you have actually been satisfied with your purchase and discover great use of the Slabway Shiatsu Foot Massager - Slabway Full Body Massage Chair. Put an order on 12/4/20 and the order was canceled mid delivery with no additional explanation!? I've called numerous times, sent e-mails utilized the chat widget they recommended and likewise connected to them by means of all social media platforms and no response no reply just no explanation.
I would like a full refund for the foot massager and 1 year guarantee I purchased. Tonya L ****** Hello Tonya, We regards regret the clear disappointment and hassle you have actually experienced concerning your recent order with Slabway (Slabway Massage Chair). This is not our intent and not the experience we want for our client.
This was due to a mistake in communication with the pickup at our satisfaction facility. Your package was labeled and ready for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to fulfill the need (Slabway Massage Chair). As such, we have also been unable to guarantee our shipping amount of time with the very same certainty we previously had the ability to.
In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our group's work. We are doing all that we can with the resources available to us to offer a good experience to each and every client (Slabway Massage Chair $1499.98).
For that we say sorry. Our records reveal that you have gotten the complete refunds as asked for. We wish for the opportunity to regain your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be postponed.
I discovered the product they were offering could be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I instantly attempted to cancel my order. I sent out an email I called on the phone, for which there was no action. It was now around 12:20. I lastly received an action by Monday early morning telling me the order had actually delivered.
However, it was not deliverable due to the fact that they had an incorrect apartment or condo number. I called UPS and inquired to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They must not have charged me for shipping. However, I will make it understood that they are charging double or more of the expense of their products.
It is your responsibility to do so. You will be taken benefit of if you do not. I received my foot massager and it worked once then stopped. Now nobody gets the phone and will not answer their own chat bot. It's ridiculous. I desire my cash back. Hey there Francis, We regret any disappointment you have actually experienced regarding the functionality of your Slabway Shiatsu Foot Massager as well as the aggravation experienced with our customer assistance since late. Their refund policy for their incompetence is absurd. Do refrain from doing company with these individuals. Go through ******. I bought a foot massager Nov 26, used it when and it caused me sever pain. I called, talked on their site still no return slip on 12/4/2020. I want I would have read their reviews before buying from this company.
I will keep your company on blast for this - Slabway Massage Chair $1499.98. The power of social media. We are sorry to hear your Slabway purchase did not suit your needs. Our records show that your order was approved for a refund which you selected the alternative to have Slabway supply a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund amount.
At this time, if you wish to proceed with the return process you have actually initiated, we ask that you please reply to the support e-mail thread validating you 'd with to continue. BBB Business Profiles may not be reproduced for sales or marketing functions. BBB Business Profiles are offered entirely to assist you in exercising your own finest judgment.
However, BBB does not validate the precision of info supplied by third celebrations, and does not guarantee the precision of any info in Business Profiles - Slabway Massage Chair Review. When thinking about complaint details, please take into consideration the company's size and volume of deals, and understand that the nature of complaints and a company's responses to them are frequently more essential than the variety of grievances.
BBB Company Profiles undergo alter at any time. If you choose to do service with this organization, please let the service understand that you called BBB for a BBB Organization Profile. As a matter of policy, BBB does not endorse any product, service or company - Slabway One Massage Chair.
On The Spot Massage is your California Bay Area and East Bay chair massage professional. Our company believe chair massage is great - Slabway Shiatsu Massage Chair Reviews...
Massage Chairs are complicated makers with great deals of moving parts and advanced computer system components, so things can go wrong. But it's not much various from an automobile, it depends on how you use it and how you look after it that will determine how long it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and bruises that can happen during shipment.