I have emailed/called/texted the business several times without any response. I have requested a refund and nobody has answered me - Slabway Shiatsu Massage Chair. I would recommend not to lose your hard generated income on this business. I will be contacting the Lawyer General to file a complaint regarding PIECE. Purchaser Be Careful!!!!!! Hey Michael, We sincerely regret the clear aggravation and hassle you have experienced concerning your current order with Slabway.
Looking over your order history, I do see your order was developed December fourth which there was a label developed on December 7. Your plan was identified and all set for pickup. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to satisfy the need.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the present circumstances affecting our carriers nationwide. In relation to your experience with our customer care group, we understand that our service has taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our group's work (Slabway One Massage Chair).
We recognize that we stopped working to miss out on the mark in this circumstances. For that we say sorry. Our records do show that your order was delivered on December 22nd. We hope that you've been satisfied with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return because the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installment fee was informed it will shipped in 3 days. Hired 3 days said it delivered 4 days earlier after a week they do not answer the phone and tell you to chat with their site which never ever answer you back. They will keep you waiting sent out numerous email with the exact same action will get back with you later.
Called XPO LOGISITICS and they specified they do not even see any tickets produced to come to them. This business is a rip-off and I'm going to do my finest in finding a lawyer to spend adequate cash to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI purchased three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here coming from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we eliminated from package set it up plugged it in the chair went into a complete recline mode and has not came out of it considering that I've tried to get in touch with Slabway numerous times by means of email phone calls and have actually yet had the ability to speak with a live person I continually get emails back from them stating that they will have a support member call me within 72 hours within 12 hours I get an email back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and then they again inform me that it's going to be 72 hours prior to a representative contacts me once again I get another e-mail stating that they're closing the RMA assistance ticket I've been attempting to follow this business anywhere I can to leave Negative feedback on this business due to the piss bad action that I get from their support groups I think anyone aiming to purchase any of their products need to extremely take a look at all their feedback's I have no concept the actual count of how numerous bulls ** t positive feedback's they're posting however I can't think that they're getting that manyHi Rodney, We offer our sincerest apologies relating to the performance problems you have experienced with your Slabway Shiatsu Massage Chair. Slabway Full Body Massage Chair.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com recommending that you inspect the fuse situated on the back of your chair (Slabway Massage Chair Pic). We have received no additional interaction from you notifying us if that fixed your issue. In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday.
We are doing all that we can with the resources offered to us to offer an excellent experience to each and every client. We recognize that we stopped working to miss out on the mark in this circumstances. For that we apologize - Slabway One Massage Chair. We await your action. Thank YouI purchased a foot massager. Site stated 2-4 day delivery time.
I called number listed and it is a recording that just keeps duplicating. States to get on chat online website. I got in touch with chat, said "currently replying in under 15 minutes". I have been on chat for 44 mins at this minute and no contact. Ro-bot states "normal wait time 5-15 mins.
I believe this place is a fraud and i am going to contact credit card to stop payment. Slabway Full Body Massage Chair. I DO NOT RECOMMEND buying anything from this poorly run outfit (if they are a genuine clothing). BUYER BEWARE!!!!!! Hi There Ian, We sincerely regret any disappointment or hassle you have actually experienced. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to meet the demand.
We comprehend this is not the experience you were buying into, and we do value your understanding of the present circumstances affecting our carriers nationwide. In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this holiday season (Slabway Massage Chair Special Discount). It is our busiest time of the year and this year's events have more than tripled our team's workload.
We recognize that we stopped working to fizzle in this circumstances. For that we say sorry. Our records do show that your order was delivered on December 17th. We hope that you've been satisfied with your purchase and find fantastic usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair $1499.98. Positioned an order on 12/4/20 and the order was canceled mid delivery without any additional description!? I've called numerous times, sent emails used the chat widget they recommended and likewise connected to them through all social media platforms and no response no reply simply no explanation.
I would like a full refund for the foot massager and 1 year guarantee I bought. Tonya L ****** Hello Tonya, We genuinely are sorry for the clear frustration and inconvenience you have experienced concerning your recent order with Slabway (Slabway Massage Chair Review). This is not our intention and not the experience we want for our client.
This was due to a mistake in interaction with the pickup at our satisfaction center. Your package was identified and prepared for pickup. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have been unable to meet the demand (Slabway Massage Chair Special Discount). As such, we have likewise been unable to guarantee our shipping timespan with the exact same certainty we previously were able to.
In relation to your experience with our customer care group, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's workload. We are doing all that we can with the resources readily available to us to provide a great experience to each and every consumer (Slabway One Massage Chair).
For that we say sorry. Our records reveal that you have actually gotten the complete refunds as requested. We hope for the chance to restore your rely on the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They stated due to the COVID shipping would be postponed.
I discovered the item they were selling could be bought for $67. 99 and $87. 99 on Amazon with complimentary shipping. I right away attempted to cancel my order. I sent an email I called on the phone, for which there was no action. It was now around 12:20. I lastly received a reaction by Monday early morning telling me the order had actually delivered.
Nevertheless, it was not deliverable because they had an inaccurate home number. I got in touch with UPS and asked them to go back to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They ought to not have charged me for shipping. However, I will make it known that they are charging double or more of the cost of their products.
It is your duty to do so. You will be benefited from if you do not. I got my foot massager and it worked when then stopped. Now nobody picks up the phone and will not address their own chat bot. It's absurd. I want my cash back. Hello there Francis, We regret any aggravation you have actually experienced concerning the functionality of your Slabway Shiatsu Foot Massager as well as the disappointment experienced with our client support as of late. Their refund policy for their incompetence is ridiculous. Do refrain from doing company with these individuals. Go through ******. I ordered a foot massager Nov 26, utilized it once and it triggered me sever discomfort. I called, talked on their site still no return slip on 12/4/2020. I wish I would have read their evaluations before purchasing from this company.
I will keep your business on blast for this - Slabway Massage Chair Review. The power of social media. We are sorry to hear your Slabway purchase did not fit your needs. Our records show that your order was authorized for a refund which you picked the alternative to have Slabway provide a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you wish to proceed with the return procedure you've started, we ask that you please reply to the assistance e-mail thread verifying you 'd with to continue. BBB Company Profiles might not be replicated for sales or advertising functions. BBB Service Profiles are offered solely to help you in exercising your own finest judgment.
Nevertheless, BBB does not verify the precision of details provided by 3rd parties, and does not ensure the accuracy of any information in Organization Profiles - Slabway Shiatsu Massage Chair. When thinking about problem information, please consider the company's size and volume of deals, and understand that the nature of problems and a firm's actions to them are frequently more crucial than the number of problems.
BBB Company Profiles go through change at any time. If you select to do business with this business, please let the organization understand that you called BBB for a BBB Company Profile. As a matter of policy, BBB does not back any item, service or organization - Slabway One Massage Chair.
On The Area Massage is your California Bay Area and East Bay chair massage specialist. Our company believe chair massage is fantastic - Slabway Massage Chair Reviews...
Massage Chairs are intricate machines with great deals of moving parts and advanced computer system parts, so things can fail. But it's not much different from an automobile, it depends upon how you utilize it and how you take care of it that will determine the length of time it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and swellings that can occur during delivery.