I have actually emailed/called/texted the company a number of times with no action. I have requested a refund and no one has actually addressed me - Slabway Massage Chair Reviews. I would suggest not to squander your difficult made money on this company. I will be getting in touch with the Chief law officer to submit a grievance relating to PIECE. Purchaser Be Careful!!!!!! Hey Michael, We truly are sorry for the clear frustration and inconvenience you have experienced concerning your current order with Slabway.
Looking over your order history, I do see your order was created December 4th and that there was a label developed on December 7. Your package was identified and all set for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have been not able to meet the demand.
We understand this is not the experience you were buying into, and we do value your understanding of the present scenarios impacting our carriers nationwide. In relation to your experience with our customer support group, we comprehend that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our team's work (Slabway Massage Chair Reviews).
We recognize that we failed to miss out on the mark in this instance. For that we say sorry. Our records do show that your order was delivered on December 22nd. We hope that you have actually been pleased with your purchase and discover great usage of the Slabway Shiatsu Foot Massager. i received my foot massager been wanting to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installation fee was informed it will shipped in 3 days. Called in 3 days stated it shipped 4 days ago after a week they do not respond to the phone and tell you to chat with their website which never address you back. They will keep you waiting sent out a number of email with the very same reaction will return with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets produced to come to them. This business is a rip-off and I'm going to do my finest in finding an attorney to invest adequate money to get them to reimburse my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI bought three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and show up originating from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we removed from package set it up plugged it in the chair entered into a complete recline mode and has not came out of it since I have actually tried to contact Slabway various times by means of email call and have actually yet had the ability to speak with a live individual I continuously get e-mails back from them mentioning that they will have a support member call me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the email they are canceling and closing the RMA I intern reply and after that they once again inform me that it's going to be 72 hours before a representative contacts me once again I get another email mentioning that they're closing the RMA assistance ticket I have actually been trying to follow this business anywhere I can to leave Negative feedback on this business due to the piss poor action that I obtain from their support teams I believe any person wanting to buy any of their products ought to highly take a look at all their feedback's I have no concept the real count of the number of bulls ** t positive feedback's they're publishing but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the performance problems you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Amazon.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com advising that you check the fuse situated on the back of your chair (Reviews Of Slabway Massage Chair). We have actually received no further interaction from you notifying us if that solved your concern. In relation to your experience with our consumer service team, we comprehend that our service has taken a hit this holiday.
We are doing all that we can with the resources readily available to us to supply an excellent experience to each and every client. We acknowledge that we stopped working to fizzle in this instance. For that we apologize - Slabway Massage Chair. We await your reaction. Thank YouI bought a foot massager. Website stated 2-4 day shipment time.
I called number noted and it is a recording that just keeps repeating. Says to get on chat online website. I called chat, stated "presently replying in under 15 minutes". I have actually been on chat for 44 mins at this moment and no contact. Ro-bot says "normal wait time 5-15 mins.
I believe this location is a scam and i am going to call credit card to stop payment. Slabway Massage Chair Reviews. I DO NOT RECOMMEND buying anything from this poorly run outfit (if they are a real attire). BUYER BEWARE!!!!!! Hey Ian, We all the best are sorry for any aggravation or hassle you have actually experienced. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been unable to fulfill the need.
We understand this is not the experience you were purchasing into, and we do appreciate your understanding of the present situations impacting our carriers nationwide. In relation to your experience with our customer care group, we comprehend that our service has taken a hit this holiday season (Slabway Massage Chair Reviews). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We acknowledge that we failed to miss out on the mark in this instance. For that we apologize. Our records do reveal that your order was provided on December 17th. We hope that you've been pleased with your purchase and find fantastic usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid shipment with no additional description!? I've called numerous times, sent out emails utilized the chat widget they recommended and likewise connected to them by means of all social networks platforms and no reaction no reply just no explanation.
I would like a full refund for the foot massager and 1 year guarantee I purchased. Tonya L ****** Hello Tonya, We sincerely regret the clear aggravation and trouble you have experienced concerning your current order with Slabway (Slabway One Massage Chair). This is not our intent and not the experience we desire for our customer.
This was because of a mistake in communication with the pickup at our satisfaction center. Your plan was identified and all set for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to meet the need (Slabway Massage Chair $1499.98). As such, we have likewise been unable to guarantee our shipping amount of time with the very same certainty we formerly were able to.
In relation to your experience with our client service team, we understand that our service has taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our team's work. We are doing all that we can with the resources available to us to provide a good experience to each and every consumer (Slabway Shiatsu Massage Chair).
For that we ask forgiveness. Our records reveal that you have received the complete refunds as requested. We wish for the chance to restore your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be postponed.
I found the item they were offering might be bought for $67. 99 and $87. 99 on Amazon with complimentary shipping. I right away tried to cancel my order. I sent out an email I got in touch with the phone, for which there was no response. It was now roughly 12:20. I lastly got an action by Monday morning informing me the order had shipped.
However, it was not deliverable because they had an inaccurate home number. I got in touch with UPS and asked them to go back to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They must not have charged me for shipping. However, I will make it understood that they are charging double or more of the expense of their products.
It is your obligation to do so. You will be taken advantage of if you do not. I got my foot massager and it worked when then stopped. Now no one picks up the phone and won't answer their own chat bot. It's ridiculous. I want my refund. Hey there Francis, We are sorry for any aggravation you have experienced concerning the functionality of your Slabway Shiatsu Foot Massager in addition to the disappointment experienced with our consumer assistance since late. Their refund policy for their incompetence is outrageous. Do refrain from doing company with these people. Go through ******. I bought a foot massager Nov 26, utilized it when and it caused me sever discomfort. I called, chatted on their site still no return slip on 12/4/2020. I wish I would have read their evaluations prior to purchasing from this company.
I will keep your company on blast for this - Slabway Massage Chair Reviews. The power of social networks. We are sorry to hear your Slabway purchase did not fit your needs. Our records reveal that your order was approved for a refund which you picked the choice to have Slabway provide a return mailing slip with the understanding that the expense of the return label would be deducted from your refund quantity.
At this time, if you would like to continue with the return process you have actually initiated, we ask that you please reply to the support email thread validating you 'd with to continue. BBB Company Profiles may not be reproduced for sales or advertising functions. BBB Business Profiles are offered exclusively to assist you in exercising your own finest judgment.
However, BBB does not confirm the precision of info supplied by 3rd celebrations, and does not ensure the precision of any details in Business Profiles - Slabway Massage Chair Amazon. When thinking about grievance info, please take into account the business's size and volume of transactions, and understand that the nature of grievances and a firm's responses to them are frequently more crucial than the number of complaints.
BBB Business Profiles go through change at any time. If you pick to do service with this business, please let business understand that you got in touch with BBB for a BBB Company Profile. As a matter of policy, BBB does not back any item, service or company - Slabway Massage Chair Reviews.
On The Area Massage is your California Bay Area and East Bay chair massage specialist. We believe chair massage is great - Slabway Massage Chair Pic...
Massage Chairs are intricate devices with lots of moving parts and advanced computer components, so things can fail. But it's very little various from a car, it depends on how you utilize it and how you take care of it that will determine the length of time it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and bruises that can take place during delivery.