I have actually emailed/called/texted the business several times with no response. I have actually requested a refund and nobody has addressed me - Slabway Massage Chair Special Discount. I would suggest not to squander your hard made money on this business. I will be calling the Lawyer General to file a problem concerning SLAB. Purchaser Beware!!!!!! Hey Michael, We truly regret the clear disappointment and trouble you have actually experienced regarding your recent order with Slabway.
Examining your order history, I do see your order was created December 4th and that there was a label produced on December 7. Your plan was labeled and all set for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have been not able to meet the demand.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the existing circumstances affecting our carriers nationwide. In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's work (Slabway Massage Chair Amazon).
We recognize that we stopped working to miss the mark in this instance. For that we apologize. Our records do reveal that your order was provided on December 22nd. We hope that you've been satisfied with your purchase and discover terrific use of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installment fee was informed it will shipped in 3 days. Contacted 3 days stated it delivered 4 days back after a week they do not address the phone and tell you to chat with their site which never address you back. They will keep you waiting sent out several e-mail with the same reaction will get back with you later on.
Called XPO LOGISITICS and they specified they do not even see any tickets produced to come to them. This company is a fraud and I'm going to do my finest in discovering a lawyer to invest adequate cash to get them to reimburse my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI bought three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and show up originating from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we eliminated from package set it up plugged it in the chair went into a complete recline mode and has not came out of it since I have actually tried to get in touch with Slabway many times through email phone calls and have yet had the ability to talk to a live person I constantly get e-mails back from them mentioning that they will have a support member call me within 72 hours within 12 hours I get an email back from them letting them know due to lack of exercise of the email they are canceling and closing the RMA I intern reply and then they once again tell me that it's going to be 72 hours before a representative contacts me once again I get another e-mail mentioning that they're closing the RMA assistance ticket I have actually been attempting to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss poor action that I get from their support groups I think anyone seeking to purchase any of their items ought to extremely look at all their feedback's I have no concept the real count of how many bulls ** t positive feedback's they're publishing but I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the functionality issues you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Special Discount.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com suggesting that you check the fuse situated on the back of your chair (Slabway Massage Chair $1499.98). We have gotten no further interaction from you informing us if that solved your issue. In relation to your experience with our client service team, we understand that our service has taken a hit this vacation season.
We are doing all that we can with the resources readily available to us to provide a good experience to each and every customer. We recognize that we stopped working to fizzle in this instance. For that we apologize - Slabway Massage Chair Reviews. We await your response. Thank YouI purchased a foot massager. Website said 2-4 day delivery time.
I called number noted and it is a recording that just keeps duplicating. Says to get on chat on the internet site. I called chat, stated "presently responding in under 15 minutes". I have actually been on chat for 44 mins at this moment and no contact. Ro-bot states "regular wait time 5-15 mins.
I think this place is a scam and i am going to get in touch with credit card to stop payment. Slabway Massage Chair. I DO NOT RECOMMEND purchasing anything from this inadequately run outfit (if they are a genuine attire). PURCHASER BE CAREFUL!!!!!! Hey There Ian, We all the best are sorry for any disappointment or trouble you have experienced. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been unable to meet the demand.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the current scenarios affecting our providers nationwide. In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday season (Slabway Massage Chair Review). It is our busiest time of the year and this year's events have more than tripled our team's work.
We recognize that we failed to fizzle in this circumstances. For that we say sorry. Our records do show that your order was provided on December 17th. We hope that you've been satisfied with your purchase and find fantastic usage of the Slabway Shiatsu Foot Massager - Slabway Full Body Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid shipment without any more description!? I have actually called numerous times, sent out e-mails utilized the chat widget they suggested and also connected to them through all social networks platforms and no response no reply simply no description.
I would like a complete refund for the foot massager and 1 year service warranty I purchased. Tonya L ****** Hi Tonya, We seriously are sorry for the clear frustration and hassle you have experienced concerning your recent order with Slabway (Slabway Massage Chair). This is not our intention and not the experience we want for our customer.
This was due to an error in communication with the pickup at our fulfillment center. Your bundle was identified and ready for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to meet the demand (Slabway Shiatsu Massage Chair). As such, we have actually likewise been unable to ensure our shipping time frames with the exact same certainty we formerly had the ability to.
In relation to your experience with our customer support team, we understand that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's events have more than tripled our team's work. We are doing all that we can with the resources readily available to us to supply a great experience to each and every customer (Slabway Shiatsu Massage Chair Reviews).
For that we apologize. Our records reveal that you have received the full refunds as asked for. We wish for the opportunity to regain your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be postponed.
I found the product they were selling might be acquired for $67. 99 and $87. 99 on Amazon with free shipping. I instantly tried to cancel my order. I sent out an email I called on the phone, for which there was no reaction. It was now roughly 12:20. I finally got an action by Monday early morning telling me the order had actually delivered.
However, it was not deliverable because they had an inaccurate home number. I called UPS and asked them to go back to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the expense of their products.
It is your obligation to do so. You will be taken benefit of if you do not. I received my foot massager and it worked when then stopped. Now nobody gets the phone and will not answer their own chat bot. It's outrageous. I want my money back. Hey Francis, We regret any disappointment you have actually experienced regarding the functionality of your Slabway Shiatsu Foot Massager in addition to the frustration experienced with our consumer support since late. Their refund policy for their incompetence is absurd. Do not do service with these individuals. Go through ******. I ordered a foot massager Nov 26, utilized it once and it caused me sever pain. I called, talked on their website still no return slip on 12/4/2020. I wish I would have read their reviews before purchasing from this company.
I will keep your company on blast for this - Slabway Shiatsu Massage Chair Reviews. The power of social networks. We are sorry to hear your Slabway purchase did not fit your requirements. Our records show that your order was approved for a refund which you chose the option to have Slabway supply a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund quantity.
At this time, if you wish to continue with the return process you have actually started, we ask that you please reply to the assistance e-mail thread confirming you 'd with to continue. BBB Service Profiles may not be replicated for sales or promotional functions. BBB Business Profiles are offered entirely to help you in exercising your own finest judgment.
However, BBB does not confirm the precision of information provided by 3rd parties, and does not guarantee the accuracy of any information in Company Profiles - Slabway Massage Chair. When thinking about grievance information, please take into consideration the business's size and volume of transactions, and understand that the nature of complaints and a firm's reactions to them are frequently more crucial than the number of grievances.
BBB Business Profiles undergo change at any time. If you choose to do business with this business, please let the organization know that you contacted BBB for a BBB Organization Profile. As a matter of policy, BBB does not endorse any product, service or company - Slabway Shiatsu Massage Chair Reviews.
On The Area Massage is your California Bay Location and East Bay chair massage professional. Our company believe chair massage is great - Slabway Massage Chair Reviews...
Massage Chairs are intricate machines with great deals of moving parts and advanced computer elements, so things can go incorrect. However it's very little different from a cars and truck, it depends upon how you utilize it and how you look after it that will determine the length of time it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and contusions that can take place during shipment.