I have emailed/called/texted the company a number of times with no action. I have actually requested a refund and no one has addressed me - Slabway Shiatsu Massage Chair. I would recommend not to lose your hard generated income on this company. I will be getting in touch with the Attorney General to file a complaint concerning PIECE. Buyer Be Careful!!!!!! Hey There Michael, We genuinely are sorry for the clear disappointment and inconvenience you have actually experienced concerning your recent order with Slabway.
Looking over your order history, I do see your order was created December fourth which there was a label developed on December 7. Your package was identified and ready for pickup. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to meet the demand.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the current situations impacting our carriers nationwide. In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's work (Slabway Massage Chair Amazon).
We recognize that we stopped working to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was provided on December 22nd. We hope that you have actually been satisfied with your purchase and discover terrific use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return because the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment charge was informed it will shipped in 3 days. Hired 3 days stated it delivered 4 days earlier after a week they do not address the phone and tell you to talk with their site which never ever answer you back. They will keep you waiting sent several email with the exact same response will get back with you later.
Called XPO LOGISITICS and they mentioned they do not even see any tickets created to come to them. This business is a fraud and I'm going to do my best in finding a legal representative to spend enough money to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI purchased 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and arrive coming from Utah to Illinois on truck that took two days once it was filled on the truck from the plant we got rid of from package set it up plugged it in the chair went into a complete recline mode and has not came out of it considering that I've tried to call Slabway numerous times by means of e-mail call and have actually yet been able to talk to a live individual I continuously get emails back from them specifying that they will have a support member call me within 72 hours within 12 hours I get an email back from them letting them know due to inactivity of the email they are canceling and closing the RMA I intern reply and then they again inform me that it's going to be 72 hours before a representative contacts me once again I get another email mentioning that they're closing the RMA assistance ticket I have actually been trying to follow this company anywhere I can to leave Negative feedback on this business due to the piss bad reaction that I obtain from their support teams I think anybody seeking to buy any of their items must extremely take a look at all their feedback's I have no concept the real count of how lots of bulls ** t favorable feedback's they're publishing however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance issues you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Amazon.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com suggesting that you examine the fuse located on the back of your chair (Slabway Shiatsu Massage Chair). We have actually gotten no more interaction from you informing us if that resolved your issue. In relation to your experience with our customer care team, we comprehend that our service has taken a hit this vacation season.
We are doing all that we can with the resources available to us to supply an excellent experience to each and every customer. We acknowledge that we stopped working to fizzle in this circumstances. For that we ask forgiveness - Slabway Massage Chair $1499.98. We await your response. Thank YouI bought a foot massager. Website stated 2-4 day shipment time.
I called number noted and it is a recording that simply keeps duplicating. Says to get on chat on the internet site. I contacted chat, said "currently replying in under 15 minutes". I have been on chat for 44 minutes at this moment and no contact. Ro-bot states "regular wait time 5-15 mins.
I think this place is a scam and i am going to contact charge card to stop payment. Slabway Massage Chair. I DO NOT RECOMMEND purchasing anything from this inadequately run attire (if they are a genuine attire). BUYER BE CAREFUL!!!!!! Hello Ian, We genuinely regret any aggravation or trouble you have experienced. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have been not able to satisfy the demand.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the existing scenarios impacting our providers nationwide. In relation to your experience with our customer support group, we understand that our service has taken a hit this holiday season (Slabway Massage Chair Reviews). It is our busiest time of the year and this year's occasions have more than tripled our team's work.
We recognize that we failed to fizzle in this instance. For that we ask forgiveness. Our records do show that your order was provided on December 17th. We hope that you have actually been satisfied with your purchase and discover fantastic usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Special Discount. Put an order on 12/4/20 and the order was canceled mid delivery with no more explanation!? I've called numerous times, sent e-mails used the chat widget they recommended and likewise reached out to them via all social media platforms and no reaction no reply just no description.
I would like a full refund for the foot massager and 1 year guarantee I bought. Tonya L ****** Hey Tonya, We genuinely regret the clear aggravation and trouble you have experienced regarding your current order with Slabway (Slabway Massage Chair Review). This is not our objective and not the experience we desire for our consumer.
This was because of a mistake in communication with the pickup at our satisfaction facility. Your bundle was labeled and ready for pickup. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have been unable to satisfy the need (Slabway Massage Chair). As such, we have also been not able to ensure our shipping timespan with the same certainty we previously were able to.
In relation to your experience with our customer service team, we comprehend that our service has taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our team's work. We are doing all that we can with the resources readily available to us to supply a great experience to each and every client (Slabway Massage Chair).
For that we say sorry. Our records reveal that you have actually received the full refunds as requested. We hope for the chance to restore your trust in the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I found the item they were selling might be bought for $67. 99 and $87. 99 on Amazon with complimentary shipping. I instantly tried to cancel my order. I sent an email I called on the phone, for which there was no action. It was now roughly 12:20. I finally got a reaction by Monday early morning telling me the order had delivered.
Nevertheless, it was not deliverable since they had an inaccurate home number. I contacted UPS and asked them to go back to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. However, I will make it known that they are charging double or more of the expense of their items.
It is your duty to do so. You will be made the most of if you do not. I received my foot massager and it worked as soon as then stopped. Now nobody chooses up the phone and will not answer their own chat bot. It's outrageous. I desire my cash back. Hello there Francis, We regret any aggravation you have experienced regarding the functionality of your Slabway Shiatsu Foot Massager as well as the disappointment experienced with our consumer support as of late. Their refund policy for their incompetence is absurd. Do not do company with these people. Go through ******. I bought a foot massager Nov 26, used it when and it caused me sever discomfort. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their reviews prior to purchasing from this company.
I will keep your company on blast for this - Slabway Full Body Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not suit your needs. Our records show that your order was authorized for a refund which you chose the choice to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be deducted from your refund amount.
At this time, if you would like to continue with the return procedure you have actually initiated, we ask that you please reply to the support e-mail thread validating you 'd with to continue. BBB Service Profiles may not be reproduced for sales or promotional purposes. BBB Company Profiles are offered exclusively to assist you in exercising your own finest judgment.
However, BBB does not confirm the precision of info supplied by 3rd parties, and does not ensure the precision of any details in Service Profiles - Reviews Of Slabway Massage Chair. When considering problem information, please consider the business's size and volume of deals, and understand that the nature of grievances and a company's reactions to them are frequently more crucial than the variety of grievances.
BBB Service Profiles go through alter at any time. If you select to do service with this business, please let the service understand that you got in touch with BBB for a BBB Service Profile. As a matter of policy, BBB does not endorse any item, service or company - Slabway Massage Chair Reviews.
On The Spot Massage is your California Bay Area and East Bay chair massage professional. Our company believe chair massage is great - Slabway Shiatsu Massage Chair Reviews...
Massage Chairs are intricate machines with great deals of moving parts and advanced computer elements, so things can go wrong. But it's not much various from a car, it depends on how you use it and how you look after it that will figure out for how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and contusions that can happen during delivery.